ENGLISH 

Why buy here?

Once your basket has been confirmed, we will get back to you as soon as possible (regarding minimum quantities, stock, prices, delivery times, etc.).

We will shortly email you a pro forma invoice (including any applicable discount) and payment details.

Once the payment has been received, the order will be processed and the buyer will be notified by email.

LECLATDEMAUX will dispatch the products no earlier than 15 working days after receipt of the payment or cashing of the cheque corresponding to the order, subject to funds being available.

The prices shown do not include delivery charges, which are charged at a flat rate of £20 per order. All parcels are dispatched via POSTE PRO EXPEDITIONS, with collection from a Relais Colis Pickup point or home delivery within mainland Great Britain. For other destinations, arrangements will be made by mutual agreement.

Deliveries are made to the address specified on the order form, which must be within Great Britain. Deliveries are made by Royal Mail International and, depending on the destination, may be to a collection point or to your home. Delivery time: 5 working days.

Your parcels are insured, but it is essential to take certain precautions to ensure that the insurance cover applies when exchanging the goods.

PRECAUTIONS ON DELIVERY:

Upon delivery of your parcel, you MUST open the package in the presence of the driver to check that the contents are in good condition.
A parcel that appears undamaged on the outside may have been thrown about, and the items inside may be broken due to the impact.

In the event of breakage, you must absolutely refuse the parcel.

See the procedure:
Upon receipt of your parcel, you must open it in the presence of the carrier to check the condition of the item.
If, despite all our precautions, your item arrives damaged, you must refuse the parcel and have the words ‘Parcel refused’ noted on the invoice, specifying the exact reason for refusal, the date and your signature. You must keep a duplicate or a copy of this amended invoice. You must inform us of this incident as soon as possible, either by telephone or by email: leclatdemaux@gmail.com

Without a report made in the presence of the driver, we have no recourse and will be unable to process an exchange.

The process involves each part being individually etched in a copper foil and then hammered into a mould of the required shape for each item of jewellery. The enamel powder (ground chrystal) is then placed in this copper container and vitrified at a temperature of about 850°C

Successive layers of enamel are necessary to obtain the required effect until the brillance of the colours and beautiful translucence of the item appears.

The art of the enameller consists in fixing this enamel powder on metal support by short successive firings, of the order of 850°C. These multiple firings are imposed by the fact that all colours do not fire at the same temperatures. Although enamel work has been known since Antiquity, artists have used several techniques depending on the time and places. Cloisonne enamel, champlevé enamel, painted enamel, low-cut enamels, plique enamels. Limoges is one of the most remarkable centres in the world for the history of this art of fire and metal. In 2017, the city of Limoges became part of UNESCO’s world network of Creative Cities, a true international recognition for 9 centuries of fire art creations